Contact us
Whether you're a student with a billing question, a parent asking about a subscription, a school exploring Vani AI for your institution, or a partner interested in white-labeling — reach out and we'll get back to you. We typically reply within 24 hours on business days.
Message us directly on WhatsApp for the fastest response.
support@kondaacademy.com
Grievance Officer
Konda Academy Pvt Ltd
India · DPDP Act 2023 compliant
Send us a message
Common questions
I was charged but my subscription isn't active.
This is usually a delay in payment confirmation from Razorpay. Message us on WhatsApp with your payment reference ID and we'll activate your plan or investigate within a few hours.
I want to link my WhatsApp account to the web portal.
Register on the web portal with the same WhatsApp number you use with Vani AI. Your plan and progress carry over automatically — no separate payment needed.
I'm a school or institute and want a demo.
Mention your institute name, city, and approximate student count in the message form above, or reach out directly on WhatsApp — our team will schedule a walkthrough.
I want a refund.
See our Refund Policy for eligibility and how to request one — most requests are resolved within 7–10 business days.
